Human Resources 

  • Applied Self – Disciplined Productivity

  • Challenges of Mixing Cultures in the Human Resources Division  

  • Conscious Approach to Productivity Enhancement

  • Developing Effective Communication

  • Developing Effective Vertical Communication

  • Developing Training Skills Locating Skills for Managers

  • Developing Professional Attitude and Behaviour

  • Developing Leadership and Supervisory Competences 

  • Development and Application of Group Spirit

  • Emotional Intelligence for Leaders

  • Excellent Customer Service Skills

  • Exceeding Customer’s Employee Expectations       

  • Exceeding Customer’s Expectations for Supervisors

  • Health and Safety

  • Human Resource Management in Hospitality Industry

  • Languages for Hospitality Industry (English/French/Dutch/Russian/Hebrew/Chinese)

  • Outsourcing your employee’s Best Self

  • Staff Inclusion (Building Multiple Cultures Groups)

  • System ISO 9001

  • Train the Trainers      

  • Team Spirit and Teamwork in Hospitality Industry: The Way to Success

  • The Art of Telephone Communication           

  • Winning Customers / Trust and Dedication

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