Front Office
-
Reservations Management for Hotels
-
Effective customer care at the Front Office
-
Excellent Customer Service Skills
-
Front Office Management
-
Guest and Public Relations
-
Health and Safety
-
Human Resource Management in Front Office Division
-
Personal Hygiene, Appearance and Safety
-
Promotion of Domestic Sales
-
Professional Complaints Handling for Supervisors
-
Up Selling / Cross Selling / Suggestive Selling Skills Development
-
Services and Functions of the Reception Department
-
The Art of Telephone Communication
-
Team Spirit and Teamwork in section: The Way to Success
-
Winning Customers / Trust and Dedication
Get in touch.
If you have any enquiries regarding our programs, please fill out the form and we will get back to you as soon as possible.